Waitress/ Waiter

·      Welcomes customers when they arrive at a the cafe/restaurant

·      Introduces customers to the menu and announces daily or seasonal menu specials

·      Answers questions about menu items, ingredients, and pricing

·      Takes customers' orders for food and drink by entering them into a hand held terminal

·      Passes customer orders along to kitchen staff for preparation

·      Collects food orders from the kitchen, verifies that they are correct, and serves them to customers

·      Ensures that customers are satisfied with their meals, drinks and processes orders for additional courses if necessary

·      Removes used dishes, glasses, and flatware from tables

·      Delivers the receipt to the customers

·      Processes cash and credit card payments and returns change to customers if necessary

·      Sets tables with dishes, glasses, and flatware

·      Maintains familiarity with menu items, specials, and restaurant information

·      Learns about menu changes

·      Arranges upcoming reservations