<tr></tr><en>We are a consultancy firm which has been going from strength to strength since 2016.&nbsp;Having decided to expand our team, we are looking to hire a Persian Speaking Account Manager to work in our modern, diverse, and dynamic office in Nicosia.&nbsp;We have an exciting and engaging work environment and offer opportunities to develop and grow within the company.&nbsp;Our salary is very competitive and we also offer bonuses based on performance. More information will be provided on this at the next stage of your application.&nbsp;Responsibilities:<ul><li>Positively guide clients to relevant products/services</li><li>Address client questions and inquiries</li><li>Assist clients with technical difficulties</li><li>Use initiative to assist clients</li><li>Assist clients in a calm manner</li><li>Identify client needs and suggest relevant products/services</li><li>Escalate feedback, questions, or complaints to your line manager and in a handover report to your team members</li><li>Maintain a high level of professionalism and a positive attitude</li><li>Participate actively in team meetings</li><li>Willingness to achieve team and individual goals</li></ul>&nbsp;Skills&nbsp;and Qualifications:<ul><li>Proficiency in Persian speaking and writing is compulsory</li><li>Proficiency English speaking and writing is compulsory</li><li>Proficiency in an additional language will be considered as an advantage</li><li>Ability to learn and retain existing and future company products, and professionally deliver knowledge to the clients</li><li>Friendly and attentive demeanor</li><li>Strong team collaboration skills</li><li>Strong verbal&nbsp;communication abilities</li><li>Strong interpersonal skills</li><li>Ability to work independently</li><li>Ability to multi-task and&nbsp;thrive in a fast-paced, call center environment</li><li>Attention to detail</li><li>Defuse disgruntled clients in a calm and professional manner</li><li>Knowledgeable and confident with Microsoft Office</li></ul>Please read the below guidelines carefully:&nbsp;**STUDENT APPLICATIONS WILL NOT BE CONSIDERED****Please ensure your CV is in English and is up to date****Transportation or accommodation not provided****Any applicants who are not TRNC citizens must already have a valid full-time work permit issued from their current employer**&nbsp;﻿CVs are welcomed either via this portal, via our website, or by email to info@croftonconsultancy.com&nbsp;https://crofton-consultancy.com/#join</en>

Lefkoşa administrative metropolitan area

North Cyprus administrative metropolitan area

This is a location type for the top level administrative region i.e a country or a state.

Country / State

North Cyprus

This is a location type for the high level administrative region i.e a metropolitan area or a city.

Persian Speaking Account Manager

Genel Bakış

Açıklama

Çalışma Saatleri