Yeni
Yeni
Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...Loading...

Bu iş artık başvuru kabul etmiyor. Başvurmak için benzer işleri aramayı deneyin.

Miracle Cash&More kapak logo
Miracle Cash&More logo

Customer Representative

Miracle Cash&More

Genel Bakış

İstihdam Tipi

:

Tam zamanlı

Eğitim Seviyesi

:

Üniversite

Maaş aralığı

:

- -

Yeni mezunlar için uygun

:

Evet

Öğrenciler için uygun

:

Hayır

Yabancılar için uygun

:

Hayır

Açıklama

Miracle Cash &More is currently seeking a Customer Care Representative to ensure customer satisfaction through effective communication and problem-solving skills.


Responsibilities:

  • Manage incoming chats and emails
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts
  • Follow communication procedures, guidelines, and policies


Qualifications:

  • Previous experience in customer service or a related field is preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills
  • Ability to work well in a team environment
  • Proficiency in MS Office and CRM software
  • High school diploma or equivalent; college degree preferred
Çalışma Saatleri